Office 365 Apple App Store

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Steps to add an Office 365 account with Multi-factor Authentication enforced to work with the Mail App iOS or Later are as follows.

Today, Office 365 is available for the first time on the Mac App Store, making it easier than ever for Mac users to download Word, Outlook, Excel, PowerPoint, OneNote and the whole suite of Microsoft’s popular apps. Users can also purchase a subscription for Office 365 from within the apps, so they can get up and running instantly. Office 365 is an integrated experience of cloud-based Microsoft tools which can be used on any browser-enabled device. Office 365 is available to all school staff, local authority and regional education consortia Hwb users, governors, supply teachers and learners as part of the Hwb Additional Services. Steps to add an Office 365 account with Multi-factor Authentication enforced to work with the Mail App iOS or Later are as follows. Download the Microsoft Authenticator app onto your phone. You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing.

  1. Download the Microsoft Authenticator app onto your phone. You should have done this when you first setup multi-factor authentication for your email but if you have not you will need to do so before continuing. Please follow the steps in the below link to do so https://support.office.com/en-us/article/use-microsoft-authenticator-with-office-365-1412611f-ad8d-43ab-807c-7965e5155411#ID0EAADAAA=_Step_1
  2. Now on your phone got to Settings. Then go to 'Passwords & Accounts'. Now under accounts go to 'Add Account' .
  3. Select Exchange.
  4. Now enter your email address and select 'Next'.
  5. A popup that says something to the effect 'Sign in to your 'whatever domain name goes here' Exchange account using Microsoft?' Select 'Sign in'.
  6. Now a login.microsoftonline.com screen should come up. Enter the password for your email address and select 'Sign in'.
  7. You should now see a screen that says 'Approve sign in request.'


Before continuing, I have to mention that before iOS 12.3.1 if you selected 'Receive notifications for verifications' when you set up the Mircosoft Authenticator, Approving the sign on would not work. You would have to select 'Sign in another way' at the 'Approve sign in request' screen. Then select 'Use a verification code from my mobile app'. Open the Microsoft Authenticator app and make a note of the code. Make sure that you have enough time to enter it in before the timer on the code runs out. Select 'Verify'. With iOS 12.3.1 all you have to do is open the Autenticator and select 'Approve' if you chose 'Receive notifications for verifications' when you set up the Microsoft Authenticator.

8.Select which options you want available to you on your phone like mail, contact, calendar, etc. and select 'Save'.


365Office 365 apple app store

Office 365 Apple App Store Online

You should now be able to retrieve email from an Office 365 account with Multi-factor Authentication enforced using the Mail app.

Office 365 Apple App Store Sign In

Jun 1, 2019 6:47 AM

Office 365 Apple App Store Settings

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.